FAQ

How long does shipping take?

In-stock items will ship within 3 days after payment made and generally arrive within 3-7 days of ordering.

Where will my goods be shipped from?

We have warehouses in California, USA and China. Which warehouse has the stock will be sent from where.

I received my package missing items/damaged:
Please take a photo of all received items and the package it was shipped in. If there seems to be any damage to the packaging that might have happened during transit, make sure to also get a photo of the package and email us at service@pridefend.store.

Can you do any custom work for products or custom colors?
Yes, we have our designers specializing in customization, so if you can provide us your ideal, we also can make out the sample to you, including the package and products.

I have even more questions!

We’ve got you covered. Check out our detailed FAQ for fast answers. Email us at service@pridefend.store for more questions.